Realtime Gaming (RTG) has been providing software that powers online casinos since 1999. The company distributes its products through Hastings International B.V. out of Curaçao. Today it counts some 83 gaming web sites as its customers, including Bodog launched in 2005, Casino Titan since 2008 and Win Palace, which debuted in 2009.
In 2012, several new online casinos have joined the RTG stable. Most of them cater especially to U.S. players who have been shut out by web sites operating on Playtech or Microgaming platforms. Unlike those competitors, RTG sets no geographic restrictions on where players reside.
Another way in which RTG differs from its rivals is in the great degree of freedom it offers online casino operators in using its software. Game settings are not predetermined by the developer. They can be adjusted on the web site.
For example, it is possible for licensees to set how high or low the payout percentages will be on a per game basis. This feature is virtually unique among software providers. Unfortunately, it has led to some problems in the past, when rogue operators abused the privilege.
Mindful of the need to protect players from such abuse, RTG has contracted Central Disputes System (CDS) Corporation to act as the exclusive mediator between players and Hastings’s licensees. Once a request for investigation is received, CDS contacts the operations involved and enlists RTG’s help in researching the claim. Resolution is typically achieved in about three weeks.
Three of the “new” RTG online casinos in 2012 are actually makeovers of previous gaming sites. Slot Madness was newly launched in March after acquisition by Ace Revenue Group the month prior. Key features of the casino are over 130 casino games, including 80 slots, 97.5% payout odds, ongoing bonuses, a wide selection of deposit options, and 24/7 live customer support.
Similarly, Grande Vegas Casino was acquired from Jackpot Capital by Tigress Management Ltd., registered by the government of the British Virgin Islands. Its facelift has been minimal, as the new owners vowed, “Business will continue as usual.” The state-of-the-art online casino offers hundreds of popular online casino games and several million-dollar slot machine progressive jackpots. All games are under certificate from Technical System Testing (TST), and Grande Vegas Casino welcomes players from around the world, including the United States.
Another RTG customer that has undergone an image upgrade in 2012 is Aladdin’s Gold. Based in the Netherlands Antilles, it is part of the Club World Group of online casinos that utilize Realtime Gaming software, including All Star Slots acquired in March 2010, the new Manhattan Slots launched in June 2010 and the High Noon Casino, which went online in August 2010. The redesigned Aladdin’s Gold web site offers more than 100 authentic casino games that can be played for Fun or Real money with lively animated characters, such as a purple genie, to keep players company.
Among the true newcomers to the RTG customer base in 2012 are a number based in Costa Rica, where regulation of operators has often been lax. For that reason, players are well advised to wait and see how they apply the RTG software, keeping an eye out for any complaints or red flags put up by watchdogs like Casinomeister, who has marked 32 RTG-related web sites as “rogue,” and CasinoCity, who has blacklisted 21.
Of course, a few bad apples should not be allowed to spoil the whole bunch. RTG games have long been praised by both players and industry leaders. From slots and video poker to a full range of casino table games, innovation is a hallmark of RTG software.
In 2010, the company rolled out a new line of “Real Series” slots games featuring an Auto Play function that has become a huge hit with players. In 2012, the company has added such new slot games as the animal-animated “Basketbull,” suspense-filled whodunit “It’s a Mystery” and the vampire-themed “Count Spectacular,” with multi-payline formats up to100 lines and betting limits from $0.01 to $125.